Bright Start Specialists · Business Support

Practical support for small, owner-led businesses

When you run the business, the admin, research and follow-up still have to get done. We help owner-led businesses stay on top of it, so you can spend more of your time on clients and the work that matters.

  • £30 an hour
  • Weekdays
  • One point of contact
Ask about business support See what we can help with

Who we work with

  • Agencies
  • Consultancies
  • Training businesses
  • Event businesses
  • Online brands

And other owner-led businesses that need a reliable extra pair of hands.

You don’t need to be in childcare. What slows a small business down, such as chasing, tracking, researching and organising, looks much the same across sectors.

What we can help with

Admin and CRM

  • Keeping your customer or contact database accurate and up to date
  • Inbox and diary support
  • Recruitment administration: adverts, applications and interview arrangements
  • Customer onboarding: welcome information, forms and first steps

Research and sales support

  • Lead research and prospect lists
  • Competitor and supplier research
  • Quote comparisons
  • Proposals and presentations
  • Enquiry tracking, so nothing slips through the gaps

Project and operational support

  • Coordinating projects and the people involved
  • Chasing documents and replies
  • Tracking actions and deadlines
  • Writing up processes so they’re easy to follow
  • Simple AI-assisted workflows, such as drafting routine replies or summarising notes, always checked by a person before anything is sent

We can also help with straightforward content: formatting documents and presentations, or turning your notes into a first draft.

Relevant experience

Nursery recruitment

Around five years, including eighteen months as Key Account Manager for three nurseries

Writing and placing adverts, contacting candidates directly and pre-screening them before interview. It’s detailed, steady work that depends on organisation and follow-through.

New business development

Premium Padel

Helping take a new padel business from an initial idea to two planned sites, with construction due to start in 2027. The work has covered site development, commercial proposals, supplier sourcing and project coordination.

Wider experience across recruitment, commercial operations and business development.

How it works

  1. Tell us what you need. A short message about the tasks and roughly how much time they take.
  2. We talk it through. We agree priorities, access to any systems you use and how you’d like updates.
  3. We get started. You’ll know what we’re working on, and we can adjust as your needs change.

Pricing

£30 an hour

Available on weekdays.

One point of contact from start to finish.

Questions

Do you only work with childcare businesses?

No. We work with small, owner-led businesses in any sector where we can be useful. Our recruitment work happens to be in early years.

Do you work remotely?

Yes, business support is delivered remotely.

Can you work with the tools I already use?

Tell us which tools you use when you get in touch, and we’ll let you know whether we’re familiar with them.

How is time charged?

At £30 an hour. We’ll agree how time is recorded and invoiced before any work starts.

Ask about business support

Tell us a little about your business and what you’d like help with.

What would you like help with?

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Prefer to talk? Email sam@brightstartspecialists.co.uk or call 07392 925977.

Looking for nursery recruitment instead? Nursery recruitment